Vital Impact Assessment


Visual Impact Assessment FAQ

How do we order the survey?

You can purchase the survey online with a credit card here: Order Now

Once purchased, you will receive an email with detailed instructions for conducting and interpreting the survey. If you have any questions, feel free to call us at 717.382.6220 or email:

What does a Vital Impact Assessment cost?

Costs are dependant on your average weekly church attendance. See pricing chart below.


Church Size Price
Less than 100 $550
100-200 $700
200-400 $950
500-750 $1425
750-1,000 $1700
1,000-2,000 $2350
2,000+ Custom
What happens after purchasing the survey?

Surveys will be available within 48 hours of purchase, excluding weekends and holidays. Once the survey is open, you will receive a link to the digital survey, html code, and a .pdf version. The survey can be filled out on a computer, tablet, phone, or on paper. You will receive a detailed summary report and interactive dashboard within three weeks of the survey’s completion. Here is an infographic that provides an overview of the survey process.

What do we do with the paper versions of the survey after collecting them?

Churches that elect to include a paper version will receive separate instructions for distributing, collecting, and entering the results. It is the responsibility of the church to input results from paper versions of the survey.

Do you provide resources for promoting and fielding the survey?

Yes! You will receive detailed instructions on how to maximize the survey including three guides, “Why Measure Impact,” “Understand Your Impact,” and “Measuring Life Change in Churches.” You can also schedule a video conference to review your specific results.

Will someone be available to help us interpret the results?

Yes, you can schedule a video conference to review your specific results by calling our office at 717.382.6220 or by emailing us

How often should we conduct the survey?

We recommend churches conduct an annual survey. Beginning in year two, you will receive a time-series analysis in addition to the survey results, which identifies patterns and trends in comparison with previous years.

What formats are available for the survey?

The survey can be filled out on a computer, tablet, phone, or on a paper version.

How can we monitor results?

We recommend churches conduct the survey over a two-three-week period and we will notify you with your response rate after week two. Our ideal response rate is 70% of adults based on average weekend attendance. If response rates are far below this threshold, we can keep the survey open for another week or two.

Are the survey results anonymous?

Yes, the demographic data is automatically grouped according to the Census Bureau’s classifications and individual demographic information is never shared. In smaller churches where even grouped demographic data has the potential to reveal a respondent’s identity, it is important to remind the church that the survey is voluntary and any (or all) the questions can be skipped. We provide such a disclaimer before the demographic section on all versions of the survey.

Is the survey available in languages other than English?

Yes, the survey is also available in Spanish. You can select Spanish on the pre-survey questionnaire.

Can we customize the questions on the survey?

Yes, you can add up to 4 open-ended questions to the survey. You can select this option during the order process. We will then email you a form to add your questions. Please allow an additional week for customized surveys to be available.

Can we preview the survey?

No, you cannot preview the specific questions. However, you can review a sample report that will provide an overview of the question categories.

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